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• FREQUENTLY ASKED QUESTIONS
HOW CAN WE HELP YOU?
GENERAL INQUIRIES
WHICH STEEL TYPE DO YOU USE ? WE USE STEEL TYPE S235 AND S355 .
WE ALSO USE DD11 UPON REQUEST .
WHICH STEEL THICKNESSES DO YOU USE ? WE USE A RANGE OF STEEL
THICKNESSES .
PLEASE SEE THE FOLLOWING TABLE FOR REFERENCE .
DO YOU SELL FLAT STEEL ? NO, WE DO NOT SELL FLAT STEEL .
WE SELL STEEL PIPES, POLES AND TOWERS .
PIPE INQUIRIES
DO YOU PRODUCE SQUARED AND RECTANGULAR PIPES ? YES, WE PRODUCE SQUARED AND RECTANGULAR PIPES .
PLEASE SEE THE FOLLOWING TABLE FOR REFERENCE .
DO YOU PRODUCE ASTM PIPES ? YES, WE PRODUCE STEEL PIPES ACCORDING TO THE ASTM STANDARD. PLEASE SEE THE FOLLOWING TABLE FOR REFERENCE .
POLE INQUIRIES
WHAT KIND OF POLES DO YOU PRODUCE ? WE PRODUCE STEPPED AND TAPERED POLES .
PLEASE SEE THE FOLLOWING TABLE FOR REFERENCE .
GALVANIZATION INQUIRIES
DO YOU PROVIDE GALVANIZATION AS A SERVICE ? YES, WE PROVIDE GALVANIZATION SERVICES FOR OUR PRODUCT RANGE AS WELL AS CUSTOMER PRODUCRS. PLEASE CONTACT OUR SALES DEPARTMENT AT THE HEAD OFFICE FOR FURTHER INFORMATION .
WHAT IS YOUR GALVANIZATION PROCESS ? WE USE HOT DIP GALVANIZATION ACCORDING TO THE GERMAN STANDARD DIN 50976 AND THE AMERICAN STANDARD ASTM A123 .
WHAT ARE YOUR PRICES OF GALVANIZATION, AND ARE THEY FIXED ? PLEASE CONTACT OUR SALES DEPARTMENT AT THE HEAD OFFICE FOR FURTHER INFORMATION .
PAYMENT INQUIRIES
HOW IS YOUR INVOICE WRITTEN (TONNAGE /METER) ? ALL OUR INVOICES ARE SENT OUT IN METERS .
WHAT ARE YOUR PAYMENT TERMS ? FULL PAYMENT SHOULD BE MADE BEFORE DELIVERY EITHER BY CASH , DIRECT BANK TRANSFER OR CERTIFIED CHEQUES . PLEASE CONTACT OUR SALES DEPARTMENT AT THE HEAD OFFICE FOR FURTHER INFORMATION .
DELIVERY INQUIRIES
DO YOU SHIP YOUR PRODUCTS DIRECTLY TO YOUR CUSTOMERS ? WE DELIVER OUR PRODUCTS ON-SITE. HOWEVER , DELIVERY COULD BE ARRANGED AT ADDITIONAL COST . PLEASE CONTACT OUR SALES DEPARTMENT AT THE HEAD OFFICE FOR FURTHER INFORMATION .